DVLA Board to assure by itself that the new company tactic for 2024 to 2027 sets out a bold extended-phrase eyesight supported by the best amount of ambition, strategic priorities, enablers, crucial efficiency indicators (KPIs) and benchmarking to accelerate sustained transformational improve through the organisation and supply higher-high quality, economical and obtainable expert services for all buyers.

I noticed which the further progress of strategies and delivery programs aligned to an formidable very long-time period organisational vision and supported by the right knowledge, constructions and governance, will permit DVLA to help make a step alter for the products and services it provides.

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A strategic, open up minded and outward going through method will help the step improve that could be necessary in continuous enhancement underneath the new corporate tactic. Supporting evidence

The sponsor perform has supported DVLA in experiencing quite a few difficulties in excess of new years, nevertheless the critique finds an important possibility to determine and greatly enhance relative roles and responsibilities between DVLA as well as the Division, and reinforce typical strategic communication, specifically at senior amounts, to allow a more proactive, joined-up and efficient approach to supporting DVLA’s mission.

DVLA is Doing the job intently with DfT to alleviate this stress, even so a lengthy-time period solution is required.

DVLA are asking motorists to check a brand new company that permits them to view their driving licence and car or truck details in one area.

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This tends to bring about DVLA being an employer of choice with the right resourcing models executed to be certain it will get the ideal persons from the appropriate spot at the proper time to provide substantial-top quality Price-effective products and services to shoppers.

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DVLA Board to make certain it's adequate oversight on the strategic challenges connected to applying The brand new corporate method and DVLA’s assessment of danger hunger, including to be a standing board agenda product.